#Encryption

SendSafely: Your Sovereign Data Infrastructure

Most Sovereign AI discussions focus on models, where they run and who can access prompts. But the bigger risk sits upstream in the data pipeline.

SendSafely the Enterprise AI Trust Layer

In our recent post on vibe coding platforms, we covered the growing security risks in the AI stack.

Vibe Coding Security

Vibe coding platforms are changing how software gets built. But recent AI security headlines is a timely reminder: speed and convenience don’t come with a security guarantee.

Your Customers' Sensitive PII Shouldn't Be Training Someone Else's AI

Security Spotlight: How We Use Intercom Fin at SendSafely

This post is part of our ongoing monthly series where we highlight the enterprise security tools we use internally and explain how they help us build secure software.

SendSafely HALO Named a Finalist for Best Secure Messaging Solution in the 2026 SC Awards

Introducing HALO for Salesforce Agentforce

Key benefits of adding HALO to Agentforce include:

Secure Messaging for Intercom

We have just added secure message capability to our Intercom app\!

Automated Data Collection with Intercom's Fin AI Agent

By combining the power of Intercom's AI automation and SendSafely security, you can now request and collect sensitive documents from end users in a completely automated fashion.

When Encryption Isn't Enough: Why True End-to-End Matters

At SendSafely, we believe security is more than a feature. It is a promise we build into every corner of our platform.

SendSafely HALO: Secure Data Exchange for AI-Powered Customer Service

The next generation of AI agents have evolved far beyond simple Q&A. Modern AI systems are increasingly capable of tackling complex, multi-step customer problems.

Upload from Google Drive

Customers utilizing Google Drive for online file storage can now upload files directly to SendSafely using our new Google Drive integration.

Automated Data Collection with Zendesk Messaging

Secure Upload Widget with Zendesk Integration

New SendSafely Outlook add-in

The new SendSafely for Outlook add-in is now available\!

Securing Customer Data with SendSafely: A Guide for BPO Operations

Encrypted Data Collection for any Chatbot

Understanding the EU AI Act's Framework

SendSafely & AI: Building secure data exchange into your AI deployments

Deploying AI tools should be exciting, not anxiety-inducing.

SendSafely for Slack

SendSafely for Slack combines the convenience and efficiency of Slack with the protection of SendSafely's end-to-end encryption.

Encrypted email now available in Outlook Add-in!

Users of our Outlook add-in can now choose to encrypt the text of their email message in addition to file attachments.

Automating Secure Workflows with SendSafely Actions

Organizations large and small are in constant need of tools that not only protect sensitive information but also integrate seamlessly into their existing workflows.

New Actions Editor: Point & click automation

Our latest update to SendSafely Actions is here\! In this new update, we are rolling out a simple point-and-click editor for automating workflow events, actions and filters.

An Overview of SendSafely's Trusted Browser Feature

Our Trusted Browser feature is designed to streamline the process of accessing items from your frequently used devices.

NEW! Dropzone Upload Widget for Salesforce

You can now seamlessly protect customer files uploaded to your Salesforce Experience Cloud portal with end-to-end encryption using our latest Dropzone Widget for Salesforce\!

Blocking Un-Encrypted Attachments in Zendesk

Customer facing support teams are often the busiest employees in an organization, striving to provide the best customer service in the least amount of time.

Data Privacy: Isolated Geographic Hosting

With the increased focus on data privacy and security worldwide, many countries now regulate the use and protection of personal data through federal and state laws.

Zendesk App Updates: Rename Files + Drag & Drop

Two new features have been added to our Zendesk agent sidebar app to streamline user workflows and help close tickets faster.

Securing Customer PII with Remote Service Desk Agents

Keeping Unwanted PII out of your Service Desk

SendSafely can now be used to shield your ticketing platform from inadvertently collecting and storing unwanted and unsolicited Personally Identifiable Information \(PII\) submitted by customers.

SendSafely: Secure Communications Solution of the Year

We are proud to announce that SendSafely's Serverless Email Gateway \(SEG\) has been named Secure Communications Solution of the Year in the fifth annual CyberSecurity Breakthrough Awards.

COVID-19 Vaccine Contest: A Case Study

Delivery Notification Enhancements

We've recently updated how senders get notified when recipients view an item for the first time.

SendSafely Serverless Email Gateway for AWS

We are excited to announce our new Serverless Email Gateway \(SEG\) for Amazon Web Services.

SEG Wins Financial Services Security Awards

Remote Collection of Completed Customer Forms

Being remote is the new normal.

Send Secure Messages using our Zendesk App

Zendesk agents using the SendSafely Agent App can now send secure messages in addition to \(or instead of\) file attachments.

Large File Attachments for Freshdesk Support Tickets

The SendSafely team is proud to announce our new Freshdesk integration, now available in the Freshworks App Marketplace.

SendSafely Workspaces: Secure Enterprise Collaboration

With all the recent high profile hacks occurring across the globe it is becoming readily apparent that encrypting data in transit is no longer enough.

What you should know about EU-US Safe Harbor and the new Privacy Shield Framework

This past October, the European Court of Justice \(ECJ\) ruled to invalidate the long-standing Safe Harbor pact between the United States and the European Union.

Using Content Security Policy to Prevent Cross-Site Scripting (XSS)

On SendSafely.com we make heavy use of many new JavaScript APIs introduced with HTML5. We encrypt files, calculate checksums and upload data using pure JavaScript.

SendSafely Chrome Extension with Gmail Integration

The SendSafely for Chrome browser extension, with Gmail integration is available for all active SendSafely users. You can download and install the extension from the Google Chrome Store.

Building a Custom Web Form with End-to-End Encryption

If you need to collect sensitive data from customers, like social security numbers or credit card information, using a web form can be an attractive option.

Encrypted File Exchange for Salesforce Service Cloud

SendSafely is excited to announce our newest platform integration - SendSafely for Salesforce Service Cloud.

Updates to Zendesk Agent Sidebar App

We recently released two note-worthy updates to our SendSafely for Zendesk Agent Sidebar app.

Dropzone Updates: Secure Messages & Sender Verification

You asked for it, and here it is\! We are excited to announce our newest Dropzone features: Support for Encrypted Messages and Sender Email Verification.

SendSafely Dropzone: Turn-Key Encrypted File Exchange for the Apps You Love

The SendSafely Dropzone can be used to integrate best in class, end-to-end encrypted file transfer capabilities with the applications you and your customers already use and love.

SendSafely & Zendesk: Securing your Support Workflow

Zendesk's customer service software and support ticketing system is used by more than 200,000 organizations worldwide.

4 Tips to Help You Stay Prepared for a HIPAA Audit

If you work in the healthcare field, you’re probably somewhat familiar with the Health Insurance Portability & Accountability Act \(commonly known as HIPAA\).

SendSafely introduces Microsoft Outlook Encryption Add-In

Encryption Tips for CPAs and Tax Professionals

It’s that time of the year again, tax season. Un-arguably the most hectic time of the year for any CPA or tax professional.

Cybersecurity Tips for Registered Investment Advisors

As a Registered Investment Advisor, or RIA, the privacy of your client’s information is of utmost importance.

Does Your Law Firm Need Email Encryption?

The practice of law is constantly evolving. As with most businesses, email has become the most common method for exchanging information with clients.

Reasons why your business needs a secure FTP alternative

The File Transfer Protocol \(FTP\) has been around for a very long time.

Email Privacy: 5 Tips to Emailing Smarter

The standard for communication in the business world these days is email and instant messaging.

Large File Upload Now Available with Zendesk, Say Goodbye to Ticket Attachment Size Limits

We are happy to announce that the SendSafely Zendesk App is now available in the Zendesk Marketplace.

5 Quick Tips for Handling TILA RESPA Integrated Disclosure Changes and Compliance with ALTA Guidelines

Security and privacy are popular topics these days.

Encrypted Email now Available to All Users

Over the last month we’ve been working hard to transform SendSafely into more than just an encrypted file sharing service.

BrightTalk Webinar: Secure Cloud Based File Exchange

Be sure to check out the SendSafely / BrightTALK Webinar we conducted yesterday about Secure Cloud Based File Exchange.

Notes about Chrome v40 and Content Security Policy Level 2

Here at SendSafely, we’ve advocated the use of Content Security Policy and have been running a fairly strict CSP in block mode for over a year now.

Retrofitting Code for Content Security Policy

Update: Google notified us that they re-factored the reCAPTCHA JavaScript code to be CSP friendly.

Perfect Forward Secrecy and more…

Last month we started rolling out some subtle changes to SendSafely that many users may not have noticed.

At Addepar, safeguarding client information is part of the business…which is why they rely on SendSafely.

Addepar provides an integrated software platform for financial advisors, family offices and wealth managers. Maintaining the confidentiality of client information is critical to the company’s success.