#Data Privacy

Block Sending to Freemail and Disposable Email Domains

Prevent unauthorized sharing by restricting sending files to freemail and disposable email domains.

Debug Files (aka. The HAR File Problem): Why Your Support Process Is a Liability to Your Customers' Security

Prevent your company support workflows from quietly leaking your customers' credentials.

You Can't Have True Sovereign AI Without Sovereign Data

Protect your company's data and maintain sovereignty in AI. Discover how SendSafely Halo secures your sensitive information before it reaches AI models.

SendSafely: Your Sovereign Data Infrastructure

Most Sovereign AI discussions focus on models, where they run and who can access prompts. But the bigger risk sits upstream in the data pipeline.

SendSafely the Enterprise AI Trust Layer

In our recent post on vibe coding platforms, we covered the growing security risks in the AI stack.

Vibe Coding Security

Vibe coding platforms are changing how software gets built. But recent AI security headlines is a timely reminder: speed and convenience don’t come with a security guarantee.

Manage Package Access using Salesforce Triggers

For teams managing sensitive data in Salesforce, access control shouldn’t lag behind case activity.

Your Customers' Sensitive PII Shouldn't Be Training Someone Else's AI

Your Support Desk Is Still a Breach Waiting to Happen

Last year, we published Minimizing the Impact of Social Engineering Attacks with SendSafely.

SendSafely for Intercom

We are pleased to announce our latest Digital Customer Service integration: SendSafely for Intercom. Our newest integration seamlessly adds SendSafely's secure file collection capabilities to Intercom conversations.

Automated Data Collection with Intercom's Fin AI Agent

By combining the power of Intercom's AI automation and SendSafely security, you can now request and collect sensitive documents from end users in a completely automated fashion.

When Encryption Isn't Enough: Why True End-to-End Matters

At SendSafely, we believe security is more than a feature. It is a promise we build into every corner of our platform.

Minimizing the Impact of Social Engineering Attacks with SendSafely

Successful social engineering attacks are among the most difficult security incidents to prevent—especially when they exploit human trust.

Let anyone attach secure files to Jira with SendSafely

SendSafely has added another platform to our list of pre-built integrations with the release of our Dropzone Connector for Jira.

Support for Third-Party Cookie Restrictions in the SendSafely Zendesk Agent App

Modern browsers are increasingly focused on user privacy — and one area seeing major changes is third-party cookie \(3PC\) handling.

Understanding the EU AI Act's Framework

SendSafely & AI: Building secure data exchange into your AI deployments

Deploying AI tools should be exciting, not anxiety-inducing.

Data Privacy: Isolated Geographic Hosting

With the increased focus on data privacy and security worldwide, many countries now regulate the use and protection of personal data through federal and state laws.

Protecting Customer Data with Automatic File Expiration and Deletion

SendSafely and GDPR

The General Data Protection Regulation \(GDPR\) imposes certain requirements for companies that collect, store, or process personal data of European Union residents.

Privacy Bundle for Workspaces

Two of our new Advanced Privacy Bundle features, Restrict File Saving and Printing and Watermarking for PDF and image files are now available in Workspaces.

Securing Customer PII with Remote Service Desk Agents

Watermarking Shared Files with SendSafely

SendSafely now offers the ability to watermark PDF and image files with the recipient's email address to discourage unauthorized distribution of your most sensitive data.

Restrict Saving and Printing of Shared Files

SendSafely's Restrict File Save and Print feature enforces view-only access to PDF and image files.

Enforcing Recipient Access Limits

Senders can now limit the number of times a recipient can access a SendSafely secure package in addition to providing an expiration date.

Advanced Privacy for Extra-Sensitive Files

SendSafely now offers a suite of features designed to provide advanced data privacy when sharing extra-sensitive files.

Keeping Unwanted PII out of your Service Desk

SendSafely can now be used to shield your ticketing platform from inadvertently collecting and storing unwanted and unsolicited Personally Identifiable Information \(PII\) submitted by customers.

SEG Wins Financial Services Security Awards

SendSafely Workspaces: Secure Enterprise Collaboration

With all the recent high profile hacks occurring across the globe it is becoming readily apparent that encrypting data in transit is no longer enough.

What you should know about EU-US Safe Harbor and the new Privacy Shield Framework

This past October, the European Court of Justice \(ECJ\) ruled to invalidate the long-standing Safe Harbor pact between the United States and the European Union.

View-Only Dropzone Setting to Restrict File Downloads

SendSafely now offers a view-only setting for safeguarding customer PII and other sensitive data submitted to a Dropzone.

Email Privacy: 5 Tips to Emailing Smarter

The standard for communication in the business world these days is email and instant messaging.