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Enforcing Recipient Access Limits

Senders can now limit the number of times a recipient can access a SendSafely secure package in addition to providing an expiration date.

Brian Holyfield · 2 min read
Enforcing Recipient Access Limits

Senders can now limit the number of times a recipient can access a SendSafely secure package in addition to providing an expiration date. Once the limit is reached, further attempts to access that item are blocked. This extra layer of protection further reduces any opportunity for unauthorized package access, and is great for sharing credentials and other secret information.

Recipient Access Limits is a feature of the all new Advanced Privacy Bundle. Combined with document watermarking and the ability to restrict file saving and printing, securing your data has never been more comprehensive.

Recipient Access limits can be set on a per-package basis from the Send Items page in the SendSafely web portal. Move the slider to the on position then choose the number of attempts you wish to allow (by default, the maximum number of attempts is set to 1).

Send Page - Recipient Access Limits-1

Recipients will receive a warning on both the second to last, and last permitted access attempt letting them know that future access attempts will be blocked.

Access Warning Limit

The package sender is notified via email each time a recipient accesses the package. Senders can also monitor and adjust individual recipient access limits from the Recipient Access Control section of the Package Status page.

Reset Access Limit

Clicking on the flame icon next to “Recipient Access Limit” allows the sender to adjust limits upwards or downwards. This is useful if a recipient requires additional access attempts after their access has been disabled.

Recipient Access Limits is a feature included in the SendSafely Advanced Privacy Bundle. Contact sales@sendsafely.com for more information on how to enable this option for your SendSafely subscription.


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Frequently asked questions

Can I limit how many times a recipient opens a SendSafely package?

Yes. With Recipient Access Limits, senders set the number of access attempts allowed per recipient on the Send Items page. Once the limit is reached, further access attempts are blocked.

What is the default recipient access limit in SendSafely?

When you turn on Recipient Access Limits, the maximum number of access attempts defaults to 1. You can choose a different number before sending.

Do recipients get warned before their SendSafely access runs out?

Yes. Recipients see a warning on the second-to-last and last permitted access attempts, telling them future attempts will be blocked.

Can I give a recipient more access attempts after they hit the limit?

Yes. In the Recipient Access Control section of the Package Status page, click the flame icon next to “Recipient Access Limit” to raise or lower an individual recipient’s limit.

When are recipient access limits useful?

They suit sharing credentials and other secret information, where you want to minimize the chance of unauthorized access.

Written by Brian Holyfield