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Archiving and Restoring Workspaces

SendSafely Workspaces are now archived for 30 days prior to being permanently deleted from the platform.

Brian Holyfield · 2 min read
Archiving and Restoring Workspaces

SendSafely Workspaces are now archived for 30 days prior to being permanently deleted from the platform. This new feature provides the ability for users to restore an archived Workspace should they need to recover items or reinstate access.

When in the archived state, all access to the Workspace content (files and folders, collaborators and activity) is disabled. The Workspace Owner or an Enterprise Admin, however, can restore the Workspace back to an active state if necessary.

A summary of each Workspace state is below:

Workspaces can be archived from the Workspaces tab of the History page by clicking the X on the far right of the relevant Workspace listing row.

Archive Workspaces 1

Archived workspaces are hidden by default. You can click the “Show Archived” link in the top right corner of the Workspace listing to enable an expanded view that shows your archived Workspaces.

Archive Workspaces 2

Owners and Admins can restore a Workspace back to the active state by clicking the restore icon (circular arrow) on the far right side of the relevant Workspace listing row.

Workspaces can only be restored up to 30 days after the date that the Workspace was archived. After 30 days, archived Workspaces will be permanently deleted. Once deleted a Workspace cannot be restored.

For more information on Archiving and Restoring Workspaces, consult our Help Center article on this topic.


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Frequently asked questions

Can I restore a deleted SendSafely Workspace?

You can restore an archived Workspace within 30 days of archiving it. After 30 days, archived Workspaces are permanently deleted and cannot be restored.

What happens when a SendSafely Workspace is archived?

All functionality and collaborator access is disabled, including files, folders, collaborators and activity. Archived Workspaces are visible only to the Owner and can be restored to the active state by the Owner or a SendSafely Enterprise Administrator.

Who can restore an archived Workspace?

The Workspace Owner or a SendSafely Enterprise Administrator can restore it by clicking the restore icon (circular arrow) on the right side of the Workspace’s row in the listing.

How do I archive a SendSafely Workspace?

Go to the Workspaces tab of the History page and click the X on the far right of the Workspace’s row. Archived Workspaces are hidden by default; click “Show Archived” in the top right corner to see them.

Is anything kept after a Workspace is permanently deleted?

When Workspace archiving was introduced in 2021, the Workspace metadata and activity log remained available through the SendSafely API after permanent deletion, though the Workspace no longer appeared in the portal listing. The files themselves cannot be restored.

Written by Brian Holyfield