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Security

Sunsetting Legacy Subscriptions: What You Need to Know

At SendSafely, we’re committed to delivering the best security, performance, and support to our customers.

Brian Holyfield · 2 min read
Sunsetting Legacy Subscriptions: What You Need to Know

At SendSafely, we’re committed to delivering the best security, performance, and support to our customers. As part of this mission, we will be sunsetting our Legacy subscription plans at the end of 2025.

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What This Means for You

This update impacts all customers currently utilizing a SendSafely Legacy subscription plan. This includes customers who started with SendSafely prior to March 2023, and who have not yet updated to a new Teams, Business, or Enterprise plan. To determine which plan you are on, please reference either your SendSafely invoice or monthly credit card statement.

If you find you are on a Legacy subscription plan, you’ll have the opportunity to upgrade to our modern Teams, Business, or Enterprise plans. The updated plans are tiered to match your organization size and encryption needs. Additional benefits of upgrade include enhanced security features, integrations, and customer support. Customers who have already renewed their annual Legacy subscriptions will not be affected until 2026.

Next Steps

  1. Explore our Teams, Business, and Enterprise plans – View Plans
  2. Talk to our team to find the best transition option for you – Contact Us
  3. Make the switch before the end of the year to ensure a seamless transition.

Questions?

We’re here to help! Reach out to us at sales@sendsafely.com.


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Frequently asked questions

What is a SendSafely Legacy subscription plan?

Legacy plans are subscriptions held by customers who started with SendSafely before March 2023 and had not moved to one of the newer organization plans. You can identify your plan from your SendSafely invoice or monthly credit card statement.

When were SendSafely Legacy plans retired?

In April 2025, SendSafely announced it would sunset Legacy subscription plans at the end of 2025. Customers who had already renewed an annual Legacy subscription were not affected until 2026.

Who do I contact about moving off a SendSafely Legacy plan?

Contact the SendSafely sales team at sales@sendsafely.com to discuss transition options and find the plan that fits your organization’s size and encryption needs.

Written by Brian Holyfield