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Integrations

Connecting your SendSafely Dropzone to Slack

In a previous blog post, we reviewed the basics of connecting the SendSafely Dropzone to Zapier using a simple action (sending an email) for each Dropzone submission.

Brian Holyfield · 4 min read
Connecting your SendSafely Dropzone to Slack

In a previous blog post, we reviewed the basics of connecting the SendSafely Dropzone to Zapier using a simple action (sending an email) for each Dropzone submission. If you are not already familiar with SendSafely’s Zapier app, we strongly encourage you to read it before continuing on.

In this follow up post, we present a more complex Zap that connects the Dropzone to Slack. We will be adding a Zapier Action that sends a message to a specific Slack Channel every time a new item gets submitted to the Dropzone.

Step 1 - Submit a Sample Request to your Dropzone

Before you get started with the Zapier app, it’s always a good idea to submit a sample request to your Dropzone so that Zapier can fetch the sample when you are configuring the Zap. Note that in the example below, we’ve customized the Hosted Dropzone Form Input Label to use “Customer Name” instead of the default value of “Full Name” (this can be customized from the Dropzone section of the Edit Profile page).

Example_Dropzone

Step 2 - Create a new Zap with SendSafely as the Trigger

Next, log into Zapier and create a new Zap using the SendSafely Dropzone Trigger, as outlined in our previous Zapier blog post here. When you test the Trigger, click the “View your Dropzone Submission” link to view the sample obtained by Zapier.

If you wish to re-use the existing Zap from this earlier exercise, make sure you run an updated test of the SendSafely Zapier app to retrieve a valid Dropzone Submission sample for use with Slack. To do this, go to “Test this Step” and press the “Re-test SendSafely” button.

Dropzone_Sample_Data_Slack

Add An Action - Slack: Send Channel Message

Now that your SendSafely Trigger is configured, the next step is to link an Action to the Zap. First, you’ll need to add the Slack App by pressing the “+” icon under the SendSafely Trigger, then search for Slack.

Slack Actions

Note that the Slack Zapier App provides several other A ctions to chose from as well, such as sending a Direct Message or a Private Channel Message. From the available Slack Actions, choose Send Channel Message , then follow the prompts to connect your Slack account.

Next, you will be prompted to set up your Slack Channel Message

Slack_Message_Configuration

In the screen above, note the following configuration options:

Once the message is configured, the final step is to test the Action to make sure the Slack Channel gets updated with a notification message. If the test succeeds, you will see an update posted to your Slack Channel as shown below.

Slack_Channel_Message

Keep in mind that while any Slack user in the Channel can view the message and the secure link, only authorized SendSafely users (i.e those configured as Dropzone recipients) will be able to authenticate to SendSafely and download and decrypt the file contents.

Congratulations! Your SendSafely Dropzone Slack integration should now be working. Remember to turn on your Zap as the last step once your configuration is complete. For questions or inquires about the SendSafely Zapier App or SendSafely Dropzone, please contact our Support Team.


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Frequently asked questions

How do I send a Slack message when someone uploads to my SendSafely Dropzone?

Create a Zap in Zapier using the SendSafely Dropzone trigger, then add the Slack Send Channel Message action. Choose the channel, build the message text from Dropzone placeholders such as submitter email and secure link, test it, and turn the Zap on. Start with SendSafely & Zapier: Connect your Dropzone to Anything.

Can anyone in the Slack channel download the files from a Dropzone notification?

No. Any channel member can see the message and the secure link, but only authorized SendSafely users configured as Dropzone recipients can authenticate to SendSafely and download and decrypt the files.

Why should I submit a sample to my Dropzone before building the Slack Zap?

Submitting a sample request first lets Zapier fetch a real Dropzone submission while you configure the Zap, so the fields you map into the Slack message are populated. If reusing an existing Zap, re-test the SendSafely step to get a fresh sample.

What Dropzone details can be included in the Slack notification?

The Slack message text can use placeholders from the SendSafely trigger, including the submitter’s name or input value, email address, and the secure link to the Dropzone item.

Does SendSafely integrate with Slack?

Yes. This post shows Dropzone notifications posted to Slack through Zapier, and SendSafely’s site lists Slack among its integrations. See Integrations for current options.

Written by Brian Holyfield