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Notification Management for Workspace Owners

Workspace collaboration works best when everyone stays in sync, but until now, notification settings were entirely up to each individual user.

Brian Holyfield · 2 min read
Notification Management for Workspace Owners

Workspace collaboration works best when everyone stays in sync, but until now, notification settings were entirely up to each individual user. We’re excited to announce new capabilities for Workspace Notifications, a much-requested feature update that gives Workspace Owners and Managers the ability to configure email notification settings on behalf of their collaborators.

Workspace Owners and Managers can now set how often collaborators receive email updates about new file uploads and file updates. The available notification frequencies include:

Importantly, collaborators still have control. If a user prefers a different notification frequency, they can still update their own setting at any time from the Workspace Settings tab.

Easy to Manage from the Collaborators Tab

Notification settings are managed from the Collaborators tab within the Workspace. Workspace Owners and Managers can:

Workspace Activity Notifications

When a notification setting is updated, the collaborator will receive an email informing them of the change. When adding new collaborators, be sure to share the secure Workspace link promptly. That way, they’ll have access to the Workspace right away, along with the notifications configured for them.

Note that collaborators who are limited to subfolder-only access are not eligible to receive Workspace notifications.

Workspace Notifications give teams better visibility into file activity with less manual follow-up. If you have feedback or ideas for future Workspace improvements, we’d love to hear from you.

SendSafely Workspaces are available on the SendSafely Teams, Business and Enterprise plans. For more information, contact success@sendsafely.com.


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Frequently asked questions

Can Workspace Owners set notification settings for collaborators?

Yes. Workspace Owners and Managers can configure how often collaborators receive email updates about new file uploads and file updates. Before this February 2026 update, notification settings were entirely up to each individual user. Learn more about SendSafely Workspaces.

What notification frequencies are available in SendSafely Workspaces?

There are three options: Never, which sends no email notifications and is the default; Daily, which sends a summary of updates at the end of the day; and Immediately, which sends an email for every new file update.

Where do I change notification settings for Workspace collaborators?

Notification settings are managed from the Collaborators tab in the Workspace. Owners and Managers can set preferences when adding new collaborators and update settings for existing ones. Collaborators receive an email letting them know when their setting has changed.

Can collaborators change a notification setting chosen by the Workspace Owner?

Yes. Collaborators keep control and can update their own notification frequency at any time from the Workspace Settings tab, so the Owner or Manager setting works as a starting point rather than a locked policy.

Do subfolder-only collaborators receive Workspace notifications?

No. Collaborators who are limited to subfolder-only access are not eligible to receive Workspace notifications, so Owners and Managers cannot turn on email updates for them from the Collaborators tab.

Written by Brian Holyfield