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Integrations

Expanded Coverage for Salesforce Objects

Version 1.9 of the SendSafely Salesforce app can be used with any Salesforce object, including custom objects, in addition to Service Cloud case records.

Brian Holyfield · 2 min read
Expanded Coverage for Salesforce Objects

Version 1.9 of the SendSafely Salesforce app can be used with any Salesforce object, including custom objects, in addition to Service Cloud case records. This expanded coverage provides more flexibility and options for securely handling sensitive documents, regardless of how you use Salesforce.

Our updated app supports two modes when installed on a Salesforce record page:

Salesforce users can securely view and download inbound documents on non-case objects just like they would if using Service Cloud.

Note: No changes have been made to the existing inbound and outbound functionality when the app is installed on a Service Cloud case record. The ability to send outbound files from non-case objects using SendSafely is planned as a future enhancement.

Version 1.9 of the SendSafely for Salesforce app is available in the Salesforce AppExchange. For more information, please contact success@sendsafely.com.


SendSafely: Integrated File Transfer for the Apps you Love

If you are looking for a secure way to send or receive files with anyone, or simply need a better way to transfer large files, our platform might be right for you.

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Frequently asked questions

Can the SendSafely Salesforce app be used on objects other than cases?

Yes. Starting with version 1.9 in 2022, the SendSafely Salesforce app can be used with any Salesforce object, including custom objects, in addition to Service Cloud case records. See the Salesforce integration.

What is Same Record Mode in the SendSafely Salesforce app?

In Same Record Mode, the app displays files from SendSafely links posted to a specified field on the same record where the app is installed.

What is Child Record Mode in the SendSafely Salesforce app?

In Child Record Mode, the app displays files from SendSafely links posted to a specified field on all related child records of the record where the app is installed.

Where do I get the SendSafely app for Salesforce?

The SendSafely for Salesforce app is available in the Salesforce AppExchange. Version 1.9 added support for any Salesforce object, including custom objects, alongside Service Cloud cases. Salesforce integration details.

Written by Brian Holyfield