Skip to content
New AI Custom Form BuilderDescribe the intake form. It ships branded and end-to-end encrypted.AI Custom Form Builder is here See it build
Engineering

Auto-Submission for Dropzones

Brian Holyfield · 2 min read

Our customers love the SendSafely Dropzone, but we’ve heard feedback from teams that receive very large files: long running large file uploads complete, but end users sometimes get distracted and forget to click ‘Submit’ as the final step. The result is files that never get delivered. Our newest feature, Dropzone Auto-Submission solves this problem.

Admins can now opt-in to automatic submission for hosted Dropzones. When enabled, SendSafely will automatically submit uploaded files after a configurable wait time, ensuring files are delivered even if the user browses away or forgets to complete the final step. This setting is available on the Enterprise Console and is especially helpful for organizations that routinely receive large files or support users on slower connections. Auto-submission applies to all hosted Dropzones in the portal.

Dropzone Config Options

For transparency, end users uploading files see a clock icon and tooltip indicating their uploaded files will be automatically submitted after the configured time period.

Dropzone Form w Tool Tip

Once submission is complete, users are shown a ‘thank you’ screen that includes the Submission ID—providing confirmation that their files were successfully delivered.

Submission Complete

Dropzone auto submission is available on the SendSafely Teams, Business and Enterprise plans. For more information, contact sales@sendsafely.com.


SendSafely: Integrated File Transfer for the Apps you Love

If you are looking for a secure way to send or receive files with anyone, or simply need a better way to transfer large files, our platform might be right for you.

Request a Demo

Frequently asked questions

What is Dropzone Auto-Submission?

Dropzone Auto-Submission is an opt-in setting that automatically submits files uploaded to a hosted SendSafely Dropzone after a configurable wait time. Files are delivered even if the uploader browses away or forgets to click Submit. Learn more about the SendSafely Dropzone.

Why would files uploaded to a Dropzone never be delivered?

With long-running uploads of very large files, users sometimes get distracted and don’t click Submit as the final step, so the files never get delivered. SendSafely introduced Auto-Submission in January 2026 to address this.

How do I enable auto-submission for SendSafely Dropzones?

Admins opt in from the Enterprise Console and set the wait time. The setting applies to all hosted Dropzones in the portal and is especially useful for organizations that routinely receive large files or support users on slower connections.

How do uploaders know their Dropzone files will be submitted automatically?

Uploaders see a clock icon and tooltip saying their files will be submitted automatically after the configured time. After submission, a thank-you screen shows the Submission ID to confirm the files were delivered.

Which SendSafely plans include Dropzone auto-submission?

Dropzone auto-submission is available on the SendSafely Team, Business, and Enterprise plans. For more information about auto-submission and plan availability, contact the SendSafely team at sales@sendsafely.com.