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Home Comparisons SendSafely vs Virtru
SendSafely vs Virtru

An end-to-end encrypted alternative to Virtru for email encryption.

Virtru is a strong email-encryption product. SendSafely is the broader platform — end-to-end encryption inside Outlook and Gmail, plus inside Zendesk, Salesforce, Intercom, Freshdesk, AI chatbots, and a REST API — all on the same split-key architecture.

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At a glance

Two products, different jobs.

A side-by-side picture of what Virtru is built for, and where SendSafely is built differently.

What Virtru does well
  • Established Outlook and Gmail email encryption deployments
  • TDF (Trusted Data Format) for granular access control on email content
  • Strong policy controls for outbound email encryption
Where SendSafely is different
  • Encryption across more than email. Virtru's center of gravity is email. SendSafely covers email and helpdesk (Zendesk, Salesforce, Intercom, Freshdesk), and AI chatbot file collection through HALO — same split-key architecture, same recipient experience, across every surface.
  • OpenPGP message format, recipient verification by identity. SendSafely uses OpenPGP with a split-key model — the decryption key is generated in the sender's browser, and the recipient verifies identity (email, SMS, SSO) before SendSafely releases its half of the key.
  • 100 GB attachments past every inbox cap. Outlook attachments up to 100 GB through the SendSafely Outlook plug-in. Gmail attachments up to 10 GB. Both well past the 25 MB inbox ceiling, both encrypted client-side.
  • Audit log API to your SIEM. Every email send, recipient, and access event lands in the REST audit log. PACKAGE_EVENT, ADMIN_EVENT, USER_EVENT records direct to Splunk, Sumo Logic, Datadog, or your SIEM of choice.
Feature comparison

SendSafely and Virtru side by side.

Each row reflects how the two products approach the same problem. Both companies maintain their own certifications and audit programs — consult each vendor's public documentation for current capabilities.

Feature SendSafely Virtru
Outlook plug-in Yes — files up to 100 GB Yes — Virtru's flagship product
Gmail extension Yes — files up to 10 GB Yes
Encryption beyond email Helpdesk (Zendesk, Salesforce, Intercom, Freshdesk), AI chat (HALO), REST API Email-focused; limited helpdesk reach
Split-key architecture Sender + platform halves never combined server-side TDF-based; centralized key release
Recipient experience Link + identity verification, no account Recipient sign-in for sensitive content
HIPAA BAA On Business and Enterprise Available on appropriate plan
Audit log API to SIEM REST endpoint with JSON event records Yes — varies by plan

Comparative claims reflect publicly documented behavior of Virtru as of the page's last update. Virtru maintains its own product roadmap; consult their documentation for current capabilities.

Why teams choose SendSafely

Four architectural differences that matter.

01

Encryption across more than email

Virtru's center of gravity is email. SendSafely covers email and helpdesk (Zendesk, Salesforce, Intercom, Freshdesk), and AI chatbot file collection through HALO — same split-key architecture, same recipient experience, across every surface.

02

OpenPGP message format, recipient verification by identity

SendSafely uses OpenPGP with a split-key model — the decryption key is generated in the sender's browser, and the recipient verifies identity (email, SMS, SSO) before SendSafely releases its half of the key.

03

100 GB attachments past every inbox cap

Outlook attachments up to 100 GB through the SendSafely Outlook plug-in. Gmail attachments up to 10 GB. Both well past the 25 MB inbox ceiling, both encrypted client-side.

04

Audit log API to your SIEM

Every email send, recipient, and access event lands in the REST audit log. PACKAGE_EVENT, ADMIN_EVENT, USER_EVENT records direct to Splunk, Sumo Logic, Datadog, or your SIEM of choice.

Who switches

Teams moving from Virtru to SendSafely.

Teams looking at Virtru and SendSafely are usually deciding whether email encryption alone is enough, or whether they want the same encryption posture extended to helpdesk tickets, AI chat uploads, and API-driven workflows.

  • Outlook + Gmail organizations needing encrypted attachments past the 25 MB inbox cap
  • Helpdesk teams that also need encrypted email — one vendor across both surfaces
  • AI chatbot deployments collecting sensitive files customers would normally email
  • Regulated industries with multi-surface encryption needs

Email is where most teams start. The Outlook and Gmail integrations handle it, then secure email extends to the helpdesk and CRM on the same architecture. Mony Group runs it across every Intercom channel under FCA and GDPR.

Enterprise controls

Deep admin control, built in.

Policy, identity, storage, and automation controls for teams that answer to auditors.

Multi-Portal Administration

Run every portal you manage, across subsidiaries, regions, or sandbox and production, from one login. No standing admin accounts, and every action lands in that portal's audit log.

Enterprise

Security Groups

Decide who can send outbound, own Workspaces and Dropzones, or generate API keys. Everyone else stays receive-only, across every integration.

Business · Enterprise

Bring your own bucket

Store encrypted files in an AWS S3 bucket you control, or host in the US, EU, or Sydney. Custody of your data, with nothing to run on your perimeter.

Business · Enterprise

Enforced Workspace expiration

Set default, minimum, and maximum file expiration for every Workspace in the portal, then exempt only the named accounts that need longer.

IP restrictions

Limit registered users to your office or VPN ranges on every path: web, integrations, REST API, and SCIM. Guests are unaffected.

Enterprise

SSO and SCIM

SAML SSO with any SAML 2.0 identity provider. SCIM provisioning for Okta and Entra ID, including admin rights managed from Okta.

Audit Log API

Stream every send, download, and admin action to Splunk, Sentinel, or Chronicle, with long-term retention through S3 export.

Enterprise

Actions

Scan every inbound file with CrowdStrike, OPSWAT, or Sophos, check it with Google Cloud DLP, and quarantine, hold, or archive it automatically.

Enterprise

Native integrations

Encryption inside Outlook, Gmail, Zendesk, Salesforce, Intercom, Freshdesk, and Slack, plus a REST API for everything else.
Audited and compliant

The same controls regulated procurement asks for.

Every file is encrypted on the sender's device using OpenPGP. SendSafely sees ciphertext only — the decryption key is split so nobody, not even SendSafely, can read the contents on its own.

Audited annually. SendSafely maintains the certifications regulated industries require.

How our architecture works Compliance & certifications
Compliance & certifications
SOC 2 Type 2 HIPAA PCI DSS GDPR CCPA
Client-side OpenPGP
Files are encrypted on the device before they ever leave it.
Split-key architecture
The decryption key is split so no single party—including SendSafely—can decrypt file contents on its own.
Full audit trail
Every send, recipient open, identity check, and download is logged with timestamps for compliance reporting.
Compare side by side

Ready to see how SendSafely handles your email encryption workflow vs Virtru?

Real product demo, real questions, no slideware. Bring your toughest Virtru edge case and we'll walk through the SendSafely architecture against it.

Request Demo Explore SendSafely for secure email