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Home Comparisons SendSafely vs Tresorit
SendSafely vs Tresorit

An end-to-end encrypted alternative to Tresorit for secure file sharing.

Tresorit centers on encrypted cloud storage. SendSafely is the broader platform — split-key encryption that lives inside Outlook, Gmail, Zendesk, Salesforce, Intercom, Freshdesk, and an AI chatbot trust layer — covering the workflows beyond shared folders.

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At a glance

Two products, different jobs.

A side-by-side picture of what Tresorit is built for, and where SendSafely is built differently.

What Tresorit does well
  • End-to-end encrypted cloud storage with strong client-side encryption
  • Established posture around in-org collaboration with encryption-first design
  • Cross-platform desktop and mobile clients for everyday file access
Where SendSafely is different
  • Encryption that travels with the workflow, not just to storage. Tresorit's strength is the storage layer. SendSafely is built for the moments when a file moves between systems — into a helpdesk ticket, attached to an email, collected through an AI chat, sent to an outside counterparty. The encryption follows the work.
  • Native helpdesk + AI integrations included. Zendesk app, Salesforce app, Intercom app, Freshdesk app, plus HALO for AI chatbots. Customer files encrypted before they reach the helpdesk or AI vendor's infrastructure.
  • Recipient experience: no account, identity-verified. External recipients verify identity (email, SMS, SSO) and decrypt locally — no Tresorit-style account onboarding.
  • Audit log API direct to your SIEM. Every send, recipient, and access event lands in the REST audit log. JSON records, ready for Splunk, Sumo Logic, Datadog, or your SIEM of choice.
Feature comparison

SendSafely and Tresorit side by side.

Each row reflects how the two products approach the same problem. Both companies maintain their own certifications and audit programs — consult each vendor's public documentation for current capabilities.

Feature SendSafely Tresorit
End-to-end client-side encryption Yes — OpenPGP, every file, every product surface Yes — Tresorit's core differentiator
Split-key custody Sender + platform halves never combined server-side End-to-end with Tresorit-managed key infrastructure
Platform reach beyond storage Email, helpdesk, AI chat, REST API, Workspaces, Dropzone Primarily storage and sharing
Native helpdesk integrations Zendesk, Salesforce, Intercom, Freshdesk + HALO for AI Storage-focused; less helpdesk reach
Max file size Up to 100 GB Up to 1 TB (storage-tier dependent)
HIPAA BAA On Business and Enterprise Available with appropriate plan
Audit log API REST endpoint, JSON records, every event Activity log with API access

Comparative claims reflect publicly documented behavior of Tresorit as of the page's last update. Tresorit maintains its own product roadmap; consult their documentation for current capabilities.

Why teams choose SendSafely

Four architectural differences that matter.

01

Encryption that travels with the workflow, not just to storage

Tresorit's strength is the storage layer. SendSafely is built for the moments when a file moves between systems — into a helpdesk ticket, attached to an email, collected through an AI chat, sent to an outside counterparty. The encryption follows the work.

02

Native helpdesk + AI integrations included

Zendesk app, Salesforce app, Intercom app, Freshdesk app, plus HALO for AI chatbots. Customer files encrypted before they reach the helpdesk or AI vendor's infrastructure.

03

Recipient experience: no account, identity-verified

External recipients verify identity (email, SMS, SSO) and decrypt locally — no Tresorit-style account onboarding.

04

Audit log API direct to your SIEM

Every send, recipient, and access event lands in the REST audit log. JSON records, ready for Splunk, Sumo Logic, Datadog, or your SIEM of choice.

Who switches

Teams moving from Tresorit to SendSafely.

Teams evaluating Tresorit and SendSafely usually aren't choosing one over the other on encryption strength — both are credible. The decision tends to come down to surface area: is encrypted storage enough, or do you also need encryption inside Outlook, Gmail, your helpdesk, and AI chat?

  • Helpdesk teams collecting encrypted attachments inside Zendesk, Salesforce, Intercom, Freshdesk
  • AI chatbot deployments needing encrypted file collection without exposing content
  • Email workflows where Outlook and Gmail attachments must be end-to-end encrypted
  • Financial services, healthcare, and legal teams with multi-surface encryption requirements

Shared folders are one workflow. Secure email and the helpdesk and CRM apps cover the rest — the same split-key architecture, wherever the file moves. MoonPay put it inside Amazon Connect live chat.

Enterprise controls

Deep admin control, built in.

Policy, identity, storage, and automation controls for teams that answer to auditors.

Multi-Portal Administration

Run every portal you manage, across subsidiaries, regions, or sandbox and production, from one login. No standing admin accounts, and every action lands in that portal's audit log.

Enterprise

Security Groups

Decide who can send outbound, own Workspaces and Dropzones, or generate API keys. Everyone else stays receive-only, across every integration.

Business · Enterprise

Bring your own bucket

Store encrypted files in an AWS S3 bucket you control, or host in the US, EU, or Sydney. Custody of your data, with nothing to run on your perimeter.

Business · Enterprise

Enforced Workspace expiration

Set default, minimum, and maximum file expiration for every Workspace in the portal, then exempt only the named accounts that need longer.

IP restrictions

Limit registered users to your office or VPN ranges on every path: web, integrations, REST API, and SCIM. Guests are unaffected.

Enterprise

SSO and SCIM

SAML SSO with any SAML 2.0 identity provider. SCIM provisioning for Okta and Entra ID, including admin rights managed from Okta.

Audit Log API

Stream every send, download, and admin action to Splunk, Sentinel, or Chronicle, with long-term retention through S3 export.

Enterprise

Actions

Scan every inbound file with CrowdStrike, OPSWAT, or Sophos, check it with Google Cloud DLP, and quarantine, hold, or archive it automatically.

Enterprise

Native integrations

Encryption inside Outlook, Gmail, Zendesk, Salesforce, Intercom, Freshdesk, and Slack, plus a REST API for everything else.
Audited and compliant

The same controls regulated procurement asks for.

Every file is encrypted on the sender's device using OpenPGP. SendSafely sees ciphertext only — the decryption key is split so nobody, not even SendSafely, can read the contents on its own.

Audited annually. SendSafely maintains the certifications regulated industries require.

How our architecture works Compliance & certifications
Compliance & certifications
SOC 2 Type 2 HIPAA PCI DSS GDPR CCPA
Client-side OpenPGP
Files are encrypted on the device before they ever leave it.
Split-key architecture
The decryption key is split so no single party—including SendSafely—can decrypt file contents on its own.
Full audit trail
Every send, recipient open, identity check, and download is logged with timestamps for compliance reporting.
Compare side by side

Ready to see how SendSafely handles your encrypted sharing workflow vs Tresorit?

Real product demo, real questions, no slideware. Bring your toughest Tresorit edge case and we'll walk through the SendSafely architecture against it.

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