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HR SoftwareSecure File TransferRegional data hosting

Cezanne HR collects sensitive personnel data without ever letting it leave the EU.

Cezanne HR is a leading European provider of human resource solutions. Their flagship Cezanne OnDemand platform is a pure SaaS HR solution for small and medium enterprises — and onboarding every new customer means receiving large volumes of highly sensitive personnel data.

Our aim is to help our customers get up and running as quickly as possible, and part of the service we provide is uploading their data. Making it as easy as possible for our clients to get us that information securely is a major priority for us.

John HixonResearch & Development Director, Cezanne HR
EUData residency guaranteed
0FTP accounts to manage
HTTPSNo blocked ports or firewalls
The challenge

A hassle-free way for new customers to send files with sensitive data.

The team routinely receives large amounts of personnel data while on-boarding new clients. The vast majority is highly sensitive and could lead to identity theft if it ends up in the wrong hands, so ensuring it is secure at all times is an extremely high priority.

EU Data Protection law also mandates that organisations collecting confidential personal information protect it from misuse and respect the rights of data owners. Cezanne needed an easy data collection solution that got data quickly from new customers while upholding that responsibility.

The requirement

No account overhead, no blocked ports, automatic file expiry, and a guarantee that personal data never transfers outside the European Union.

The solution

From Secure FTP overhead to browser-only file collection

Prior to SendSafely, Cezanne HR ran an in-house file exchange built on secure FTP. “There was a lot of overhead associated with using Secure FTP,” says Hixon. “We were constantly managing new accounts and making sure files were deleted once they were no longer needed.”

  1. Step 01
    Removing Friction

    It was not uncommon for a customer’s firewall to block outbound access to the FTP port. SendSafely transfers happen over HTTPS, on the same ports used to browse the web, and uploaded files expire and delete automatically based on the configured security policy.

  2. Step 02
    Requesting Files

    The on-boarding team uses Request Files to obtain data from new clients. Requesting is as simple as entering an email address — SendSafely creates and authenticates the sender account as needed, letting the customer upload encrypted files with only a browser.

  3. Step 03
    Regional Isolation

    Cezanne HR uses regional isolation, available to enterprise customers, to guarantee that customer data stays within a specific geographic region. SendSafely offers regional isolation for the EU (hosted in Ireland), Australia and the United States.

The impact

Compliance without the infrastructure.

Scalable Transfer

A scalable, secure platform for encrypted files with no infrastructure to host or manage and no per-customer accounts.

Data Sovereignty

Geographic isolation keeps European HR data in EU data centres, satisfying contractual and regulatory mandates.

Lower Cost

Reduced cost of ownership: no FTP servers, no account administration, no manual file clean-up.

“SendSafely gives us a much easier to use alternative to the Secure FTP solution we used to use.”

John Hixon · R&D Director, Cezanne HR
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