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Critical COVID-19 Collaboration: A Case Study

Brian Holyfield · · 1 min read

In normal times, NES Digital Service (NDS) is focused on developing digital services that transform the way health and care works in Scotland. During the COVID-19 pandemic, NDS was asked by the Scottish Government to support citizens at the highest clinical risk from coronavirus.

SendSafely met with Alistair Ewing, Sr Project Manager at NDS to learn how the team delivered a a Just-In-Time secure data sharing platform to support food delivery to Scotland’s most vulnerable population. A combination of secure file transfer using SendSafely Workspaces and automation using the SendSafely API allowed NDS to quickly stand up a service that currently supports over 115,000 Scottish citizens.

To learn more about how they did it, read the full case study here.

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Frequently asked questions

How did NES Digital Service use SendSafely during COVID-19?

NDS combined SendSafely Workspaces for secure file transfer with automation built on the SendSafely API to deliver a data sharing platform supporting food delivery to Scotland’s most clinically vulnerable citizens. The NES Digital Service case study has the full story.

How many people did the NDS COVID-19 platform support?

In 2020, the service supported over 115,000 Scottish citizens. The current case study adds that the platform connected 32 Local Authorities and went live two weeks after the directive.

Which SendSafely features did NDS use?

NDS used SendSafely Workspaces for secure file exchange with partners and the SendSafely API to automate file delivery. Workspaces are persistent encrypted folders shared by a defined group.

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